You can contact customer support through the Help or Support section of the Shikaa App or Website.
Yes, Shikaa follows strict security measures to protect user information.
Please raise a return or replacement request through the app or website as soon as possible.
Personal care items, innerwear, perishable goods, digital products, and customized items may be non-returnable unless damaged or defective.
Refunds are initiated after the returned product is received and inspected. Processing time depends on the payment method.
You can submit a return request through the Shikaa App or Website within the return window mentioned on the product page.
Orders can be cancelled before shipment. Once shipped, cancellation is not possible.
If your order is delayed beyond the estimated delivery date, you can contact Shikaa support through the app or website.
Delivery time depends on location, product type, and logistics partners. Estimated delivery timelines are shown on the product page.
Once your order is shipped, tracking details are available in the order section of the Shikaa App or Website.
Cash on Delivery is available for selected products and serviceable locations, subject to verification.
Shikaa accepts UPI, debit cards, credit cards, net banking, wallets, and Cash on Delivery for selected products and locations.
Yes, creating an account is required to place orders, track shipments, manage returns, and receive updates.
You can place an order by browsing products on the Shikaa App or Website, adding items to your cart, and completing the checkout process using available payment options.
Shikaa is an online shopping platform that allows customers across India to purchase a wide range of products including fashion, lifestyle items, and daily essentials.
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